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Careers

Join the team!

At Nym, some of the smartest, most talented individuals are shaping the future of healthcare. You can be one of them.

We offer a fast-paced startup experience in a fun and flexible work environment. Join a versatile team of big thinkers that is reshaping the field of natural language understanding in healthcare. As our HQ is located in NYC and our R&D office in the heart of Tel Aviv, great food and entertainment are right outside the office.

Open Positions

Senior EHR Integration Specialist

US · Full-time · Senior

About The Position

At Nym, we’re passionate about using technology and data to enable a deeper understanding of patients and reduce friction in the healthcare system.


We build AI that understands and autonomously codes medical information in real time. Nym combines computational linguistics and medical expertise to significantly improve the speed and accuracy of medical billing. Nym’s engine transforms the free text in medical records into high-quality medical billing codes in a matter of seconds. Our autonomous medical coding technology delivers 98 percent accuracy, compared to the less-than-80 percent industry average for human coders.


Our solution for revenue cycle management (RCM) is meaningfully reducing insurance denial rates and operational costs for healthcare providers across the country.


We believe in a future where clinical information can be readily used to reduce healthcare costs, improve the clinician experience and drive better patient outcomes. Nym is backed by top-tier VCs and growing rapidly, with offices in NYC and Tel Aviv. Come join us!


Role and Responsibilities:

Join our team! Nym is looking for a Senior EHR Integration Specialist to design and own efficient integration processes with enterprise healthcare clients. You’ll join our growing Customer Success organization, reporting to our Vice President, Customer Success. In this role, you’llbe responsible for scaling and standardizing our integration process, which includes both the process for extracting records from customers’ EHRs to power Nym products as well as integrating Nym deliverables into customer workflows. You’ll also be a subject matter expert, supporting pre-sales discussions with technical stakeholders and participating in internal strategic discussions around integration strategy.


As the Senior EHR Integration Specialist, you will:


  • Build relationships with IT stakeholders at large health systems and provider groups to extract the data required to power Nym’s autonomous coding products
  • Develop customer-facing collateral, like slides, workflow diagrams, and written guides, to make the technical integration process feel easy and standardized
  • Be a subject matter expert on pre-sales conversations, describing Nym’s integration methods and instilling confidence in customers 
  • Partner with internal product & engineering teams to identify opportunities to increase ease and efficiency for both internal and external teams related to EHR integrations; proactively identify risks and propose mitigations throughout the life of the implementation (beginning pre-sale).
  • Be a key member of the Nym Customer Success organization and an advocate for customers
  • Travel, occasionally, to customer sites, which are large US based health systems and provider groups

Requirements

You’ll be successful in this role if you have:

  • 2+ years Experience working in an EHR integration specialist type role where you worked with healthcare customers to extract data from their EHR to power a cloud-based SAAS product
  • Partnered directly with IT stakeholders (or been one yourself!) at major health systems and/or provider groups to successfully implement a healthcare technology product
  • Significant experience working with Epic and Cerner, as well as familiarity with other common enterprise EHR systems (e.g., Meditech, eClinicalWorks,, Athena)
  • Familiarity with HL7, FHIR, and other standards for transmitting healthcare data
  • Excellent verbal and written communication skills, easily articulating challenges and progress updates to internal and external stakeholders and instilling confidence with our customers
  • A self -starter who is comfortable operating in ambiguity
  • Passion for creative problem-solving in an early-stage company, pushing for results and effective execution through a can do attitude and hands on approach 
  • Strong interpersonal collaboration skills andenjoy working in a team-based environment

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