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At Nym, some of the smartest, most talented individuals are shaping the future of healthcare. You can be one of them.
We offer a fast-paced startup experience in a fun and flexible work environment. Join a versatile team of big thinkers that is reshaping the field of natural language understanding in healthcare. As our HQ is located in NYC and our R&D office in the heart of Tel Aviv, great food and entertainment are right outside the office.

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Medical Data Analyst, Warranty

Israel · Full-time · Entry-level

About The Position

At Nym, we’re passionate about simplifying healthcare by automating the accurate interpretation of clinical language.

Our interdisciplinary team has developed an innovative technology that can understand clinical language and provides an entirely new way of analyzing and decoding medical records into clear, concise, and actionable information. This ultimately ensures clinical and administrative teams can spend more time focused on patient care.

At Nym, the future is bright. Our engine currently processes over six million charts annually in more than 300 emergency department and urgent care settings across the US. We are backed by top-tier VCs and growing rapidly, with offices in NYC and Tel Aviv.

Join us!

Role and Responsibilities:

Nym is looking for a curious and driven Medical Data Analyst (MDA) to join our Warranty Team — a new team responsible for helping clients succeed immediately after they start using Nym’s platform. This is a great opportunity for someone with a clinical and analytical background who is eager to grow into a technical, cross-functional role at the intersection of healthcare and technology. You’ll work alongside experienced MDAs, developers, and client-facing teams to investigate data issues, improve client outcomes, and help build scalable support processes.

As a Medical Data Analyst, you will:

Support the day-to-day success of clients right after go-live, ensuring accurate and timely issue resolution.
Analyze client audit results, identify discrepancies, and classify issues based on their root causes.
Provide solutions for alerts and incoming escalated tickets from our customers.
Monitor performance metrics and raise red flags when needed.
Lead collaboration across multidisciplinary teams - including engineers, linguists, medical doctors, product managers, and coders—to ensure smooth project execution and effective communication
Communicate regularly with all stakeholders and ensure clients are ready to transition to long-term support.

Requirements

Strong familiarity with medical charts and clinical terminology, ideally gained through hands-on experience in hospital or outpatient clinical settings (e.g., during medical rounds, chart reviews, or clinical documentation work).
SQL must, and Pandas' skills are an advantage.
Fluent in English – both written and spoken.
A proactive, can-do attitude and strong organizational skills are essential.
Advantage - handled project management to some degree

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Nym Company Values

Customer Focus

Our customers are at the center of everything we do. Every decision we make is guided by the value it creates for them, and we continuously seek to improve their outcomes.

Winning Together

We are results-driven and strive for consistent success. We win and lose as a team, celebrating victories and learning from setbacks together while upholding individual accountability.

Can-Do Approach

We believe in our ability to overcome any challenge. Our default answer is yes. We are resourceful, resilient, and relentless in our pursuit of innovation and improvement, always focused on generating value for our customers.

Respect for the Individual

We treat everyone with dignity and respect, valuing diverse viewpoints and perspectives. At Nym, individuals are welcomed and embraced, and we prioritize work/life balance.